We consider the security of our guests to be one of the most important areas to focus on, particularly for guests who are travelling alone. We understand that travelling away from home, especially when alone, can cause stress and anxiety, and we ensure the protection and security of our customers. All suites including our PLUS properties operate a comprehensive lone guest programme. 

This programme covers the key aspects of security and measures implemented to guarantee that the guest always feels safe and secure. 

For Your Security

  • Every large, heavy, self- closing apartment door is fitted with secondary locks as standard. 
  • When you're checking in, we’ll hand you your room details discreetly and never say the room number out loud.
  • Our teams do not allocate lone travellers, apartments on the ground floor where possible. We also do not place lone travellers into apartments at the end of corridors or fire exits.

A team member walks each of our guests to their apartments taking time to ensure lone travellers are introduced to their room interiors and facilities. To help us allocate the most suitable room prior to arrival please request our SOLO Programme at the time of booking. 

What Our Guests Say

I have stayed at PREMIER SUITES Liverpool on numerous occasions and have another reservation for later this year too. I not only love these apartments because of their comfort and home from home feeling, but mainly because I feel 100 percent safe and at ease here. The apartments are perfect for any female staying in town on her own, as you have the facility of a lounge, kitchen / dining and bedroom areas which is so much more relaxing rather than just having a “bedroom” in a hotel. Whilst I have always felt safe in the past, I feel so assured that I will be when I next stay – Thank You.

Barbara, Liverpool

We book rooms at PREMIER SUITES Liverpool on a daily basis, the ladies who deal with our bookings are always very friendly making booking rooms with them a pleasurable experience. Although I do book rooms for both females and males, all ‘Lone Females’ have commented on the security and how they are looked after and made to feel safe during their stay at PREMIER SUITES Liverpool.

Natalie, Cammell Laird Shiprepairers and Shipbuilders Limited

As a regular lone female user of PREMIER SUITES Liverpool, I have at all times felt safe and secure. The entrance doors to the apartment have a security chain and bolt option and that access to the building is via a security number lock known only to guests. It is reassuring that the lone female guest policy is being enhanced to provide even greater security measure to ensure guest safety.

Laura, MyCSP

As a long standing customer of PREMIER SUTIES Liverpool, the apartments are spacious, well equipped, clean and comfortable. Reception service and support is excellent. With the secure access and proximity to the city centre amenities I always feel safe. A home from home!

Angela, MyCSP