We consider the security of our guests to be one of the most important areas to focus on, particularly for single females travelling alone. We understand that travelling away from home, especially when alone, can cause stress and anxiety, and we ensure the protection and security of our customers.All suites including our PLUS properties operate a comprehensive lone guest awareness policy. 

This policy covers the key aspects of security and measures implemented to guarantee that the guest always feels safe and secure. 

For Your Security

  • Every large, heavy, self- closing apartment door is fitted with secondary locks as standard. 
  • When you're checking in, we’ll hand you your room details discreetly and never say the room number out loud.
  • Our teams do not allocate lone travellers, apartments on the ground floor where possible. We also do not place lone travellers into apartments at the end of corridors or fire exits.

A team member walks each of our guests to their apartments taking time to ensure lone travellers are introduced to their room interiors and facilities.

For Your Comfort and Convenience

  • Salon quality hair dryers
  • Luxury bathroom toiletries
  • Assistance with luggage available

To help us allocate the most suitable room prior to arrival please request our Lone Traveller Policy at the time of booking.